Terms of Service

Agreement

These Terms of Service ("Terms") govern your use of Trackember ("we," "us," "our"), an AI-powered website change monitoring service. By creating an account or using our service, you agree to these Terms.

If you are using Trackember on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

What Trackember Does

Trackember monitors publicly accessible web pages for changes on your behalf. You tell us what pages to watch and what to look for. We check those pages on a schedule, detect changes, and send you email alerts with a summary of what changed.

We use AI to analyze page changes and generate summaries. These summaries are automated and may not always be perfectly accurate. They are provided as a convenience, not as professional advice.

Your Account

• You must provide a valid email address to create an account.
• One account per person. Do not share your login credentials.
• You are responsible for all activity that happens under your account.
• You must be at least 18 years old to use Trackember.

Acceptable Use

You may use Trackember to monitor publicly accessible web pages. You agree not to:

• Monitor pages that require a login, password, or any form of authentication to access.
• Use the service to collect personal information about individuals at scale (e.g., scraping profiles, emails, or phone numbers).
• Monitor pages in a way that violates the target website's terms of service, where you are aware of such terms.
• Use the service for any illegal purpose, including but not limited to unauthorized surveillance, harassment, or intellectual property theft.
• Attempt to circumvent any rate limits, usage caps, or security measures in the service.
• Resell, sublicense, or redistribute the service or its outputs without our written permission.

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice.

Your Responsibility for Monitored Content

You choose which websites to monitor. Trackember does not review, approve, or endorse the content of any third-party website. You are solely responsible for ensuring that your monitoring activities comply with applicable laws and the terms of the websites you choose to track.

If a website owner objects to being monitored, we may remove the relevant monitors at our discretion.

Intellectual Property

Our service. Trackember and its underlying technology, design, and branding are owned by us. These Terms do not grant you any rights to our intellectual property beyond the right to use the service as described here.

Your data. You own the data you create in Trackember (monitor configurations, tracking descriptions). We do not claim ownership of your data.

Third-party content. Content scraped from third-party websites belongs to the original site owners. Trackember stores this content temporarily to provide the monitoring service. We do not claim ownership of scraped content.

Free Trial

We offer a 7-day free trial with limited functionality. No credit card is required. At the end of the trial, your monitors are paused. Your data is not deleted. You can upgrade to a paid plan at any time to resume monitoring.

Payment and Billing

• Paid plans are billed monthly in advance. Prices are listed on our pricing page and may change with 30 days notice.
• Subscriptions auto-renew at the end of each billing period unless you cancel before the renewal date.
• We do not offer refunds for partial months. If you cancel mid-cycle, your access continues until the end of the billing period.
• If a payment fails, we may pause your monitors until the balance is resolved.

Service Availability

We aim to keep Trackember available and reliable, but we do not guarantee 100% uptime. The service is provided on a best-effort basis. We may occasionally need to perform maintenance, which could temporarily interrupt the service.

We are not responsible for delays or failures caused by third-party services, network outages, or circumstances beyond our control.

Limitation of Liability

To the fullest extent permitted by law:

• Trackember is provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We are not liable for missed changes, inaccurate AI summaries, delays in alerts, or any decisions you make based on information provided by our service.
• Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the claim arose. If you haven't paid us anything, our liability is zero.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data.

Indemnification

You agree to indemnify and hold Trackember harmless from any claims, losses, or expenses (including legal fees) arising from your use of the service, your violation of these Terms, or your monitoring of third-party websites. This includes claims by website owners who object to their sites being monitored.

Termination

You can cancel your account at any time from your dashboard or by emailing us. We can suspend or terminate your account if you violate these Terms, with or without prior notice.

Upon termination, your right to use the service ends immediately. We will delete your data within 30 days of account closure, unless we are required by law to retain it.

Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we will notify you by email at least 30 days before the changes take effect. Continued use of Trackember after the changes take effect means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the jurisdiction where Trackember is registered. Any disputes will be resolved in the courts of that jurisdiction. We will update this section with specific jurisdiction details once our business entity is established.

Contact

If you have questions about these Terms, email us at hello@trackember.com.